Cardinal Activewear, home of Cardinal Jackets Cardinal Activewear, home of Cardinal Jackets
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Frequently Asked Questions
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We accept Visa, MasterCard, American Express, Discover and Diners.

You may place your order online using our online store. Call us toll-free at 800-647-7745. Our toll-free number is staffed from 8:30AM until 8:00PM ET Monday thru Friday, except New Year's Day, July 4th, Labor Day, Thanksgiving and the Friday following Thanksgiving, and Christmas. Fax your order to 276-935-4970. Fax ordering is available 24 hours a day. Place your order by 4:00PM ET for same-day shipping from our warehouse.
Even if you enter your credit card information, if you choose "Purchase Order" as your form of payment, the order will ship COD. Your credit card information is not stored or transmitted. Of course, if you are an approved terms customer, the order will ship under the approved payment terms of our agreement.
Order one jacket or one thousand jackets...no order is too small or too large for Cardinal™. While some competitors require a minimum quantity or dollar amount, Cardinal™ does not penalize customers for small orders.
We import from several different countries and maintain strict guidelines to provide top quality merchandise. Cardinal™ jackets are manufactured to our specifications. Cardinal™ provides true and full size cuts on our jackets. Available sizes are listed with each jacket style. Generally, adult sizes range from S (small) to 3XL, while youth sizes range from S (small) to L (large). Please note that Adult 4XL and 5XL sizes only are available in Style 321 in select colors. Youth sizes are equivalent to youth shirt sizes.
All jacket styles have an outer fabric shell of 100% nylon taffeta. The Style 480 wind shirt outer shell is 100% polyester micro-twill. The Style 223 Hanes™ adult knit shirt is 7 oz. 60% ring-spun cotton/40% polyester piqué. The Style 223Y Hanes™ youth knit shirt is 7 oz. 50/50 cotton/polyester piqué. The styles 224 and 224Y Hanes™ adult and youth sweatshirts are 7.8 oz. cotton/polyester fleece.
Our customers have enjoyed success in many techniques, including embossing, embroidery, applique, silk screening and transfer. Please check with the supplier of your decorating process for instructions and/or advice.
Cardinal™ uses the major carriers - UPS, Fed Ex and US Postal Service. We can ship by any means these carriers allow.
If your order is received by 4:00 PM ET it will ship the same day. Orders received after 4:00 PM ET & weekends will be shipped the next business day. Major holidays excluded.
No, shipping and handling charges are added at the time orders are processed and are the responsibility of the purchaser. All orders are assessed handling charges.
If you need to return an item, please contact our customer service reps at 800-647-7745 for authorization and instructions. Please note: items that have been decorated or altered/damaged cannot be returned. Check your order before decorating or altering items.
Visit the Order Tracking menu link above and enter the tracking number provided. If you need to track an order shipped via FedEx, please email us at sales@cardinalactivewear.com or call 800-647-7745. Please provide your name and order number when requesting tracking information for FedEx shipments.
Yes! Cardinal™ accepts international orders and ships worldwide. All orders are payable in US Dollars only. Please remember that Cardinal™ reserves the right to refuse any order.
Yes, Cardinal™ also sells Micro-Twill Windshirts, Knitshirts by Hanes™ and Sweatshirts by Hanes™, which are available in a variety of colors in both adult and youth sizes.
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No. If you need to change your online order once it has been placed, please send an email to sales@cardinalactivewear.com detailing the change required. If the change pertains to payment information, please call 800-647-7745. Do not send sensitive information via email.
Yes you may. UPS and FedEx charge a fee for this service. The fee is currently $9.00 per package. We do NOT ship COD's by Post Office (USPS).